Store Care Plan
Keep your store safe, updated and working
We look after your store every month so you can focus on selling. Updates, backups, security checks and small edits. From Rs. 10,000 a month
- Cancel at the end of any paid month
- Your store keeps working if you stop
- Reply within one working day
The problem
Stores break quietly
A store is software, and software needs care
Updates pile up
WordPress, the theme and plugins release updates often. Old versions get slow and can have security holes
Nobody takes backups
If something breaks or is hacked, a backup is the difference between a quick fix and starting over
Checkout stops working
A small change can break the cart or the order emails, and you only find out when a customer complains
There is nobody to ask
You need a small edit on a busy day, and your developer is gone
What you get
What the Care Plan includes
Send these on WhatsApp and we can start. If something is missing, we tell you what and when.
- Updates to WordPress, the theme and plugins
- Backups checked, and a restore if something breaks
- A test that the store, cart and checkout work
- A test that order emails arrive
- A security check
- Up to 5 small edits a month
- A short monthly summary of what we did
- Reply on WhatsApp within one working day
Each month
What we do, step by step
Check
We look at the site, the backups and the order emails
Update
We update what needs updating, safely, after a backup
Test
We place a test order and check the cart, sizes and checkout
Report
We send you a short summary of what we did
Small edits
What counts as a small edit
You message us what you want changed. Small edits are quick changes to what is already on your site. You get up to five a month
- Change a price or a product name
- Update a banner or announcement
- Add one product or one set of sizes
- Change delivery charges
- Fix a spelling mistake.
Scope
Small edits and bigger work
If something is bigger than a small edit, we tell you and quote it before we start
Bigger work, quoted separately
- A new page or section
- New features, such as online payment
- A redesign
- Adding many products at once
Small edits, included
- Changing a price or text
- Updating a banner
- Adding a product
- Changing delivery charges
Backups
A backup you have actually tested
Many sites have backups that have never been tested. We check that yours exist and that they can be restored
- Daily or weekly backups, depending on your store
- A copy stored away from your site
- A restore if something breaks
Security
Keeping the store safe
Updates
Most attacks use old, unpatched software. Updating closes the door
Strong logins
We make sure admin accounts use strong passwords and unused accounts are removed
Watching for problems
We check the site every month for changes we did not make
Report
A short summary every month
You get a short message each month: what was updated, whether backups and checkout were tested, and how many small edits you used
- No long reports
- Plain words
- Sent on WhatsApp or email
Who needs it
Is the Care Plan for you?
We can help with the items on the left as separate work. Ask us.
You may not need it if
- You are happy to update the site yourself
- You never change products or prices
- You have a developer who already does this
You probably need it if
- You sell every day and cannot afford downtime
- You change prices and add products often
- You want a person to ask on WhatsApp
- You do not want to think about updates
Price
From Rs. 10,000 a month
The price depends on the size of your store and how often it changes
Store Care Plan
Rs. 10,000
- Updates, backups and checks
- Up to 5 small edits a month
- A monthly summary
- Reply within one working day
How the price is set
- Number of products
- How often you change things
- Extra features on your store
- Paid at the start of each month
Compare
Care Plan or doing it yourself?
| Store Care Plan | You do it yourself | |
|---|---|---|
| Updates | We do them safely | You must remember and risk breaking things |
| Backups | Checked and restore tested | Often never tested |
| Small edits | Up to 5 a month | You make them, when you have time |
| If something breaks | We fix it | You search for a developer |
| Cost | From Rs. 10,000 a month | Free, but costs your time |
Questions
Questions about the Care Plan
Do I need the Care Plan?
Not always. If you are comfortable updating your own site, you can skip it
Can I stop any time?
Yes, at the end of any paid month. Your store keeps working
Is it only for stores we built?
Mostly. For other stores, message us and we will look at it first
What if I need more than 5 edits?
We quote the extra edits before we start
Do you restore a hacked site?
We restore from a backup and tell you what we found. We cannot promise to recover everything
How do I send edits?
On WhatsApp, with a short message and photos if needed
Also see
Other ways we can help
Starter Store
Take orders online with sizes and cash on delivery. From Rs. 30,000
Monthly Local SEO
Steady work on your listing and reviews. From Rs. 10,000 a month
Prices
See every price and how payment works
Want us to look after your store?
Message us on WhatsApp. We will tell you what the care would include for your store